Shipping policy

Processing & Shipping Time All orders are processed and shipped within 2–5 business days. Custom and personalized orders may require additional time. You will receive a tracking number via email once your order has shipped.

Shipping Carriers We ship via USPS and UPS. Carrier selection may vary based on your location and order size.

Shipping Destinations At this time, we ship within the United States only.

Local Pickup Local pickup is available. Select the local pickup option at checkout and use code LOCALFREESHIPPING to waive shipping fees.

Free Shipping Promotions We occasionally offer free shipping promotions. Keep an eye on our announcement bar for current offers.

Shipping Issues If your order is delayed, lost, or arrives damaged, please contact us at hilltopgifts1@gmail.com within 7 days of the expected delivery date and we'll make it right.